Privacy Policy for CNS Repair Service

Effective Date: October 14, 2025

Thank you for choosing CNS Repair Service (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your information with care. This Privacy Policy describes how we collect, use, and share personal information you provide to us via our website (https://www.cnsrepairservice.com) or in scheduling services, as well as your rights regarding that information.

1. Information We Collect

When you schedule a repair appointment or contact us, we may collect the following personal information:

• Full name

• Phone number

• Email address

• Street address / service address

We collect this information directly from you when you fill out booking forms, contact forms, or otherwise communicate with us about a repair service.

2. How We Use Your Information

We use your personal information exclusively for purposes related to your appliance repair service. Specifically, we use it to:

• Schedule, confirm, or reschedule your service appointments

• Communicate status updates and repair progress

• Provide customer support concerning your current service

• Send follow-up messages related to the repair you requested

We do not use your personal information for unrelated marketing or unsolicited offers.

3. Information Sharing & Disclosure

We take your privacy seriously. We do not sell, rent, or lease your personal information to third parties. Your personal information may be accessed only by employees, contractors, or agents of CNS Repair Service who directly assist in fulfilling your service.

SMS consent is not shared with third parties or affiliates.

4. SMS / Text Messaging Communications

By providing your phone number, you consent to receive SMS or text messages related to your scheduled appointment(s) or repair service updates. These messages are only sent in connection with your active service request.

You may opt out of SMS communications at any time by replying “STOP” or contacting us directly.
SMS consent is not shared with third parties.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Only authorized personnel who need access to your information for business purposes are granted such access.

6. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you

• Request correction of any inaccurate or incomplete information

• Request deletion or removal of your personal information (where legally allowed)

To make any of these requests, please contact us via the information below.

7. Privacy Policy Access & Placement

• This Privacy Policy is linked on a dedicated page (e.g. https://www.cnsrepairservice.com/privacy-policy)

• A link to the policy should be placed near any web forms (e.g. scheduling forms, contact forms) where personal information is collected

• It’s best practice to include the Privacy Policy link in the footer of every page on your website

8. Contact Information

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us: